Terms & Conditions

Terms & Conditions – Xportius

Welcome to Xportius. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all users of the Xportius website and services.

Xportius reserves the right to update or modify these terms at any time without prior notice.

Continued use of the website constitutes acceptance of the updated terms.

2. Product Information

We make every effort to display product details, images, and specifications accurately.

Actual product color, packaging, or appearance may vary slightly due to lighting, screen differences, or manufacturer updates.

Xportius is not responsible for minor variations that do not affect product functionality.

3. Order Acceptance & Cancellation

All orders are subject to verification and availability.

Xportius reserves the right to cancel any order due to:

Incorrect or incomplete address details

Unreachable customer

Suspected fraudulent activity

Stock unavailability

In such cases, customers will be notified where applicable.

4. Pricing & Payment

All prices are listed in PKR and are inclusive of applicable taxes unless stated otherwise.

Xportius reserves the right to change prices without prior notice.

Payment methods include Cash on Delivery (COD) and other available online payment options.

5. Shipping & Delivery

Delivery timelines are estimated, not guaranteed.

Main cities typically receive delivery within 2–4 working days; remote areas may take longer.

Customers are responsible for providing accurate shipping information.

For full details, please refer to our Shipping Policy.

6. Parcel Inspection at Delivery

Customers are allowed to open the parcel only to verify that the correct product has been delivered.

Testing, usage, or installation is not allowed at the time of delivery.

Any damage caused during parcel opening may void return eligibility.

7. Returns, Refunds & Exchanges

Change of mind after using the product is not applicable.

Returns, refunds, or replacements are accepted only under valid conditions as outlined in our Return & Refund Policy.

Claims without proper proof (such as an unboxing video) may be rejected.

8. Warranty

Warranty (if applicable) is provided according to the manufacturer’s terms.

Physical damage, water damage, voltage issues, or misuse are not covered under warranty.

9. Customer Responsibilities

Customers must ensure availability at the provided contact number for delivery confirmation.

Repeated order refusals or failed deliveries may result in restriction of COD facility.

10. Limitation of Liability

Xportius shall not be held liable for:

Courier delays

Indirect or consequential losses

Misuse of products after delivery

Liability, if any, shall be limited to the value of the purchased product only.

11. Intellectual Property

All website content including text, images, logos, and graphics is the property of Xportius.

Unauthorized use, copying, or reproduction is strictly prohibited.

12. Privacy

Customer data is handled in accordance with our Privacy Policy.

By using our website, you consent to our data collection and usage practices.

13. Governing Law

These Terms & Conditions are governed by the laws of Pakistan.

Any disputes shall be subject to the jurisdiction of Pakistani courts.